How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline* | 0123 3456789-100 Mon-Sun: 00:00 - 24:00 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
Our address and bank details
| Address: | Sparkasse Oberpfalz Nord Sparkassenplatz 1 92637 Weiden i. d. OPf. |
| E-mail : | info@sparkasse-oberpfalz-nord.de |
| Fax*: | 0961 83-200 |
| Postal address: | Sparkasse Oberpfalz Nord Postfach 2553 92615 Weiden i. d. OPf. |
| Sort code: | 75350000 |
| BIC: | BYLADEM1WEN |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
You can also find us on social media
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